Shipping Policy
1. Order Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with your tracking number.
2. Shipping Methods and Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery within 3 to 7 business days.
Express Shipping: Delivery within 1 to 3 business days.
International Shipping: Delivery within 7 to 15 business days depending on destination.
Please note that these are estimated delivery times and may vary depending on location, courier performance, and external factors such as weather or customs delays.
3. Shipping Fees
Shipping fees are calculated at checkout based on the weight of your order and your delivery location. You will be able to view and confirm the total cost before completing your purchase.
4. Shipping Locations
We currently ship nationwide within United States.
For international shipping, we deliver to selected countries. If your country is not available at checkout, feel free to contact us for support.
5. Tracking Your Order
After your order has been shipped, you will receive an email or SMS with a tracking number. You can use this number to track your shipment through our courier partner’s website.
6. Delayed or Lost Packages
While we aim to deliver every package on time, there may be occasional delays due to courier issues, incorrect addresses, or weather conditions. If your order is delayed or marked as delivered but not received, please contact us immediately so we can assist you.
7. Incorrect Shipping Information
Please double-check your shipping details before placing your order. If you entered an incorrect address, notify us within 12 hours so we can update it before your order is processed. We are not responsible for orders shipped to incorrectly provided addresses.